Service Request Ticket - # 36501

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2010 06:02 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090123[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFL8CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:14:17

TECHS Submitted by Adam Stubblefield Contact astubblefield08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 02, 2010 04:18 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Mar 02, 2010 04:18 PM 
This is a know issue and we are working on a
resolution for it.
 Add Attachment
Brian Berkley Feb 23, 2010 09:42 AM 
Task reassigned to Adam Wehner.
 Add Attachment
Adam Stubblefield Feb 22, 2010 06:05 PM 
I am not certain this is the issue but this isn't
the second time in a week that I have had a
student not able to find the apsc printers when
they tried to print. 
Thank you,
Adam
Add Attachment