Service Request Ticket - # 36535

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2010 02:19 PM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070865[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. DNWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, transfered from W#20030472 Acrobat Pro v6.0 from P0046293

Wired NIC 00:1E:C9:7A:80:DB

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Mar 02, 2010 07:48 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Mar 02, 2010 07:48 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Mar 02, 2010 07:48 AM 
****This is an email****

Hi Teresa,

I think the problem is fixed.

Thanks!  Have a good weekend.

Niki
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Teresa Hutchinson Feb 26, 2010 03:20 PM 
****This is an email****

Hi Niki,

We were just following up with you regarding a 
service request that we have for you (#36535) 
relating to not being able to print from webmail.

If this is still something that we can be of 
assistance with, just let us know, we'll be happy 
to help.

Thanks!
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Brian Berkley Feb 25, 2010 10:23 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Feb 25, 2010 10:23 AM 
told her to delete radar printers from her list.

if she has problems, she will call me
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Cinthya Mendez-Garcia Feb 24, 2010 02:19 PM 
Browser: firefox
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Public
Cinthya Mendez-Garcia Feb 24, 2010 02:19 PM 
says she is unable to print emails from the new
webmail system firefox. 

says it pops up and then it freezes up.
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