Service Request Ticket - # 36541

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2010 05:20 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Feb 25, 2010 08:50 AM 
Task reassigned to Jordan Colton.
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Jordan Colton Feb 25, 2010 08:50 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 25, 2010 08:50 AM 
She got the link from a co-worker, and got it
working again.
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Cinthya Mendez-Garcia Feb 24, 2010 05:20 PM 
says she used to have the banner icon on her
desktop and now it is not displaying on her
desktop. says she cannot find it within the start
menu as well. 

would like to have the banner icon on her desktop.
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