Service Request Ticket - # 36554

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2010 11:40 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050150[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 10CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:F1:F9

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 02, 2010 10:48 AM 
Task reassigned to Jordan Colton.
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Nathan Higginbotham Mar 02, 2010 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 02, 2010 10:48 AM 
Jordan and Adam cleaned the profiles.
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Nathan Higginbotham Mar 01, 2010 11:17 AM 
Task reassigned to Nathan Higginbotham.
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Christian Rogers Feb 25, 2010 11:40 AM 
Having issues loading profiles. Profile 
error “windows can not lag you on because your 
profile can not be loaded”. Used two different 
users and also tried restarting the computer. It 
will still not log on.
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