Service Request Ticket - # 36586

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2010 11:35 AM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070853[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FPWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:81:0F


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Mar 03, 2010 11:35 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Mar 03, 2010 11:35 AM
done, was on one profile. deleted the profile and
ran scans
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Lance Jewett Mar 03, 2010 11:03 AM
Task reassigned to Lance Jewett.
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Gabriel Thrash Mar 02, 2010 12:56 PM
called and left a vmail.
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Gabriel Thrash Mar 02, 2010 12:11 PM
Went over and the door was locked. 
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Brian Berkley Mar 02, 2010 11:41 AM
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Mar 01, 2010 11:35 AM
They're getting a fake malware notice persistently.

The computer is in Todd 307  (lab) the one against
the wall (as opposed to under the window)
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