Service Request Ticket - # 36587

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2010 11:38 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050202[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 340BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1C:A2

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 05, 2010 09:47 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 05, 2010 09:47 AM 
Fixed machine. Updated software. Users were
missing so added them again.
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Nathan Higginbotham Mar 02, 2010 11:46 AM 
Machine was very out of date.
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Nathan Higginbotham Mar 02, 2010 11:45 AM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Mar 01, 2010 11:58 AM 
****This is an email****
Ok, I guess so... 20050202[Edit Inv] Thanks  :-)
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Kevin Elmore Mar 01, 2010 11:39 AM 
****This is an email****
Hi Sue,

I've created SR#36587 for you.  May I know the
WOU# on the laptop in question?

Thanks,

Kevin
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Kevin Elmore Mar 01, 2010 11:38 AM 
****This is an email****
Hi, one of our laptops that we check out won't login.
Thanks, Sue


*************
details forthcoming. ;)


-- 
Sue Payton
Technology Resource Center
Western Oregon University
503-838-8967
paytons@wou.edu
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