Service Request Ticket - # 36601

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2010 05:35 PM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090518[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727VFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:73:CE:B8

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 12, 2010 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 12, 2010 04:08 PM 
Removed all language support for Chinese and Arabic.
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Brian Berkley Mar 02, 2010 11:33 AM 
Task reassigned to Dale Goodell.
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Brian Berkley Mar 02, 2010 11:33 AM 
Dale, this appears to be new equipment that the
language settings are not correct.
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Cinthya Mendez-Garcia Mar 01, 2010 05:35 PM 
called says she has not rebooted her machine, but
says she is working on a power point and when she
goes to type it is typing in Arabic not English. 

available times: 
starting at 11am.
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