Service Request Ticket - # 36614

Service Request Information

CONTACT Name Perfect, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2010 01:23 PM
Department Student Health & Counseling Center Phone 88313
Location Email perfecs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090145[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFHZVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:2A:67

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 03, 2010 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 03, 2010 09:32 AM 
I went and looked at the printer and it appears to
be working fine.  I printed a couple of test pages
and everything came out perfect.
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Adam Wehner Mar 02, 2010 04:25 PM 
Will look at this first thing tomorrow morning♠
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Adam Wehner Mar 02, 2010 04:25 PM 
Task reassigned to Adam Wehner.
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Christian Rogers Mar 02, 2010 01:23 PM 
Has a jammed printer. She sees “a belt that looks 
twisted.” She doesn’t want to attempt fixing it 
in her own. 
Student health and counseling center. Rm124

can be reached anytime except for 2-3 today.
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