Service Request Ticket - # 36634

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2010 01:30 PM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031358[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software MS Office from P0047835 MathLab 6.5, Adobe Acrobat Pro v9 WIN from P0067126, PCTeX v:4.0

Wired NIC 00:0F:1F:A5:6D:35


Wireless NIC 00:90:96:B5:8E:99

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Mar 10, 2010 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Mar 10, 2010 12:02 PM 
Task reassigned to Lance Jewett.
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Joshua Johnson Mar 08, 2010 11:03 AM 
anytime up tell 130.
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Jordan Colton Mar 08, 2010 10:28 AM 
Called and left a VM requesting availability
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Brian Berkley Mar 04, 2010 05:10 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Mar 03, 2010 01:30 PM 
Error message - click the icon and see the error
and then shows to connect to server and then says
it can't.  Security services AV driver would have
caused Windows to not load.  Can get to the web
but is receiving errors during start up.
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