Service Request Ticket

Service Request Information

CONTACT	Name	Neal, Tom	Date	Mar 04, 2010 07:52 AM
	Department	Facilities Services	Phone	88043
	Location		Email	nealt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20031242 (opens in a new window)	Bldg/Room	ITC 207
	Service Tag	CT39051	Description	Dimension 8300 Series, Intel P4 3.2GHz
	Serial No.	CT39051	Location	ITC 207 Storage (was T. Neal/S. Medley)
	CPU	Pentium 4-3.2GHz
	OS		Software
	Wired NIC	00:11:11:01:92:9A

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	rossm@wou.edu	88046

Entered by	Date	Memo
Mike Ross			Email Public
Entered by	Date	Memo
Casey Sonflieth	Mar 09, 2010 10:36 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Mike Ross	Mar 09, 2010 10:36 AM	Talked with Tom. He's got what he needs for now. He will contact me if he needs anything else.	Add Attachment
Jordan Colton	Mar 09, 2010 09:46 AM	Task reassigned to Mike Ross.	Add Attachment
Jordan Colton	Mar 09, 2010 09:46 AM	outgoing mail server is outgoing.wou.edu	Add Attachment
Jordan Colton	Mar 08, 2010 10:31 AM	Task reassigned to Jordan Colton.	Add Attachment
Jordan Colton	Mar 08, 2010 10:31 AM	i will be there at 12 to help with another task, so i will look at this one after.	Add Attachment
Brian Berkley	Mar 04, 2010 11:32 AM	corrected outgoing settings, he is a candidate for Thunderbird 3.0.3 and Lightning.	Add Attachment
Casey Sonflieth	Mar 04, 2010 07:52 AM	Error Message: outgoing message failed	Add Attachment Public
Casey Sonflieth	Mar 04, 2010 07:52 AM	Browser: Thunderbird	Add Attachment Public
Casey Sonflieth	Mar 04, 2010 07:52 AM	sending of message failed. message could not send because outgoing server is not connected. he got this message when he tried responding to an email that he received. Login: nealt Phone: 8-8043	Add Attachment