Service Request Ticket - # 36664

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2010 02:06 PM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080488[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. B7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Digital Storefront for Printing Services

Wired NIC 00:21:70:6F:CE:A6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Mar 09, 2010 04:15 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Michael Ellis Mar 09, 2010 04:15 PM 
She made a new link which now works.
 Add Attachment
Michael Ellis Mar 05, 2010 10:17 AM 
Sandy said it works in the mailroom, but not in
the business office.  She will make a new shortcut
on monday, and will email me a status update.
 Add Attachment
Brian Berkley Mar 04, 2010 04:42 PM 
Task reassigned to Michael Ellis.
 Add Attachment
Joshua Johnson Mar 04, 2010 02:06 PM 
When trying to get into Swamp receives an Internet
Explorer can not be found error message displayed.
 Mike Ross is out and he normally takes care of
this.  Who else can?
 Add Attachment