Service Request Ticket - # 36701

Service Request Information

CONTACT Name Mayhead, Molly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2010 09:52 AM
Department Humanities Division Phone 88536
Location Email mayheam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040673[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag D6T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d6t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:06:6E

TECHS Submitted by Brian Witt Contact wittb@wou.edu 89201
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 10, 2010 10:10 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Mar 10, 2010 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 10, 2010 10:10 AM 
she asked me to close this task.
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Nathan Higginbotham Mar 10, 2010 10:10 AM 
She
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Brian Witt Mar 08, 2010 09:52 AM 
****This is an email****

More issues: 

1. Message this morning said that Sophos had failed. 

2. The computer takes an ungodly amount of time to
boot up. 

3. When I do turn it on, I get a message that the
"Battery is low." Really? 

Anyway, the key issue I am sure is the Sophos one.

Thanks for your help.
Molly
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