Service Request Ticket - # 36713

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2010 08:20 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050171[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. BZMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E3:93

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Mar 11, 2010 02:31 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Mar 11, 2010 10:58 AM 
finished but need to take it back still
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Jordan Colton Mar 11, 2010 08:38 AM 
Network adapter wasn't working at all. Noticed the
power supply was not secured with anything, so it
would just slide around when you plugged it in.
When i screwed it in, the network adapter started
working.
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Jordan Colton Mar 09, 2010 11:29 AM 
this computer keeps unbinding itself...this is the
third time in two weeks.
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Jordan Colton Mar 09, 2010 10:50 AM 
Task reassigned to Jordan Colton.
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Cinthya Mendez-Garcia Mar 08, 2010 08:20 PM 
unable to log into the computer it is unable to
find MASH as the domain. says: 
network failure


computer located on the first floor of the
library, ref. 26 it is a PC computer
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