Service Request Ticket - # 36721

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2010 12:13 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071111[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW88176MWZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:50:04:AF


Wireless NIC 00:1E:C2:C5:C9:2D


Bluetooth NIC 00:1E:C2:99:40:2A

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Mar 10, 2010 12:30 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Mar 10, 2010 12:30 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Mar 10, 2010 12:30 PM 
Went over. I told him that it is normal for the
mail to take a couple seconds to load and that the
more mail you have, the slower it will load.
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Christian Rogers Mar 09, 2010 12:16 PM 
contact the secretary lacey in smith 102 to get 
access to Ike's office. He "is busy, and hard to 
locate"
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Christian Rogers Mar 09, 2010 12:13 PM 
Inbox in his mail box is constantly reloading and 
it is difficult to navigate and open new pages 
and mail. It has been doing this since the 
beginning of the term. 

(I am unsure if I was understanding his issue 
correctly - Christian)

can be reached lacey smith102 to get access rto 
office any time of day.
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