Service Request Ticket - # 36741

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2010 02:15 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 928h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:CD


Wireless NIC 00:24:2C:5B:58:5C


Bluetooth NIC 00:25:56:D3:B4:E3

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Mar 11, 2010 02:31 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Mar 11, 2010 10:59 AM 
finished but havnt taken it back yet
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Jordan Colton Mar 11, 2010 08:39 AM 
had a weird computer name, not what it was
supposed to be. So i changed it, and rebound the
computer and its working now.
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Jordan Colton Mar 10, 2010 02:41 PM 
Task reassigned to Jordan Colton.
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Cinthya Mendez-Garcia Mar 10, 2010 02:15 PM 
says they have tried many times to log on but 
will not log onto mash. tried with the yellow 
jack cord but will not log on. says mash is 
unavailable.
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