Status changed from (7) Waiting for Contact to (5) Completed

****This is an outgoing email****
Hi Dr. Katherine,

We were just following up with you regarding a 
service request that we have for you  (#36752)

Description: Not having have a scroll down button

We believe Jordan emailed some instructions that 
hopefully worked for you.  We were just checking 
to see if you had success and if this has been 
resolved for your or if we can still be of 
assistance with this.  If so, just let us know, 
we'll be happy to help.

Thanks,
Teresa Hutchinson

****This is an email****
Oh okay I thought you were using a desktop! Okay
so on your laptop, to scroll, place two fingers on
your touchpad, and move them up or down. The
touchpad senses when you put one finger down, or
two fingers. And if that doesn't work, go to the
little picture of the apple in the top left of the
screen, and click on 'System Preferences'. Then
click on 'Trackpad' and make sure that the "Use
two fingers to scroll" and the "Allow horizontal
scrolling" boxes are checked. Then you should be
good to go! 

Status changed from (1) Pending to (7) Waiting for Contact

she wants to know how to access her banner beyond
the main page because she has know more scroll
down button. she just converted over to a mac
machine too. 
Phone: 8-8234
Login: schmidtk