Service Request Ticket - # 36760

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2010 12:05 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040134[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 4sf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office 2003, FileMaker Pro 7.0 from W#20031289 from P0052260.

Wired NIC 00:11:11:0E:DD:F3

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Mar 11, 2010 03:11 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Mar 11, 2010 03:11 PM 
Same computer that i replaced the graphics card on
before. So i replaced it again, and if it happens
again maybe we should switch to the onboard.
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Jordan Colton Mar 11, 2010 02:34 PM 
Task reassigned to Jordan Colton.
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Christian Rogers Mar 11, 2010 12:05 PM 
Computer screen won’t turn on. They have had 
issues with the screen turning off in the middle 
of usage. Light will turn from green to gold and 
no image appears. Its the computer that the whole 
building uses because it is the only one hooked 
to a scanner. “It is important to get this fixed.”

It’s the second reception  computer as you walk 
in Contact 

2nd contact is Tina Palmer 88732

can be reach all day long. either Michele or Tina 
apsc 501
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