Service Request Ticket - # 36770

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2010 10:48 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070132[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 37gbbd1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:19:56

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Mar 12, 2010 11:06 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Mar 12, 2010 10:56 AM 
Task reassigned to Lance Jewett.
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Kevin Elmore Mar 12, 2010 10:48 AM 
There was a suspected virus that turned out to be
a false alarm, but when they got the computer
back, the time was (and is still) wrong.  They
don't have the admin rights to correct it.
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