Service Request Ticket - # 36772

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2010 12:39 PM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050106[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 88TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:5F:5D


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Mar 12, 2010 01:53 PM
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 12, 2010 01:53 PM
must login as administrator and enable computer
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Cinthya Mendez-Garcia Mar 12, 2010 12:39 PM
Task reassigned to Brian Berkley.
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Cinthya Mendez-Garcia Mar 12, 2010 12:39 PM
called saying the upstairs computer in Public
Safety is not letting anyone log into the Case
Report program. The interesting thing is it will
let people log in using their administrator
username and password, just not their regular log
in information. 

Computer is located upstairs on the west wall.
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