Service Request Ticket - # 36774

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2010 02:02 PM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060073[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXB52406 Location PDR

Model PQ5409A Hostname
Notes Roller Kit # 4200-FKA & 3qty Pick Up Rollers # RM1-0036-000 from P0063383 installed 10/2007 Fuser 110V #RM1-1082-BB from P0076681 installed 9-2010 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D1:5A:5E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 16, 2010 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 16, 2010 11:14 AM 
We looked at it yesterday.  It is back up and
running.  If it goes down again it will need to be
replaced.  The printer is just old and the gears
are getting worn down in it.
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Lance Jewett Mar 15, 2010 12:41 PM 
Task reassigned to Adam Wehner.
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Lance Jewett Mar 15, 2010 12:40 PM 
It is shot
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Kevin Elmore Mar 12, 2010 02:02 PM 
There is no paper in the path.  There is, however,
a lot of dust.
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