Service Request Ticket - # 36786

Service Request Information

CONTACT Name Gibbons, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2010 01:15 PM
Department Social Science Phone 88317
Location Email gibbons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20080623[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook, 13-inch, aluminum #Z0FU
Serial No. W88495731B0 Location was Stephen Gibbons, SS

CPU Intel Core 2 Duo 2GHz


OS Unknown Software iLife '08(inc. iTunes, iPhoto, iMonvie and iDVD, iWeb and GarageBand), MS Office 2008 for MAC from P0068701, transfer from W#20030679Macromedia Dreamweaver MX 2004 MAC/WIN License from P0050020

Wired NIC 00:23:DF:80:63:F4


Wireless NIC 00:23:6C:8D:D1:E4


Bluetooth NIC 00:23:6C:AC:D8:6C


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public

Entered by Date Memo
Jordan Colton Mar 15, 2010 01:29 PM
Task reassigned to Jordan Colton.
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Jordan Colton Mar 15, 2010 01:29 PM
Status changed from (1) Pending to (5) Completed
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Jordan Colton Mar 15, 2010 01:29 PM
the emails finally went through.
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Kevin Elmore Mar 15, 2010 01:15 PM
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Mar 15, 2010 01:15 PM
Error Message: hostname or servername not provided or unknown.
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Public
Kevin Elmore Mar 15, 2010 01:15 PM
Browser: Firefox
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Public
Kevin Elmore Mar 15, 2010 01:15 PM
theidt@bop.gov hostname or servename not provided
or not known.
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