Service Request Ticket - # 36788

Service Request Information

CONTACT Name Casey, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2010 02:03 PM
Department Library & Media Services Phone 89493
Location Email caseyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070122[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. J1GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:17:7D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Mar 15, 2010 02:15 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Mar 15, 2010 02:15 PM 
Task reassigned to Self Resolved.
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Brian Berkley Mar 15, 2010 02:09 PM 
Task reassigned to Adam Wehner.
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Joshua Johnson Mar 15, 2010 02:03 PM 
when trying to print from a community user account
she is getting a windows scrip error and is not
able to print. she has reset the computer and this
did not fix the problem. Would like to have
someone take a look at the computer. 

kathleen Casey
89493
caseyk@wou.edu
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