Service Request Ticket - # 36789

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2010 02:50 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040647[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag DTH8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. DTH8Z61 Location

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:FE:21

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Mar 15, 2010 03:05 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Mar 15, 2010 03:05 PM 
she closed it and re-opened it and it started working.
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Tricia Flaherty Mar 15, 2010 03:01 PM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Mar 15, 2010 03:01 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Mar 15, 2010 03:01 PM 
Talked with Sally and P Drive issues seemed to
resolve while we were on the phone.
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Joshua Johnson Mar 15, 2010 02:50 PM 
When Sally logs into this computer (used to be
Eric Borsts) when accessing the P drive it
freezes.  Budgets and Payroll drives.
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