Service Request Ticket - # 36790

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2010 06:09 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090817[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. BD3ZNL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software bundled with Roxio CreatorDE v10.3 and CyberlinkPowerDVD v8.3, WIndows 7 Pro downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0074010,

Wired NIC 00:26:B9:77:EC:C1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Mar 30, 2010 08:13 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Richard Kavanagh student Mar 30, 2010 08:13 AM 
This lab was set up over the break.
 Add Attachment
Tricia Flaherty Mar 17, 2010 10:55 AM 
Task reassigned to Richard Kavanagh.
 Add Attachment
Tricia Flaherty Mar 17, 2010 10:55 AM 
Steve Taylor and Arlene Courtney are the contacts
on this LAB 
I have started to copy freeware installer to T:\7.
LABS\NS115\Freeware
Add Attachment
Tricia Flaherty Mar 16, 2010 03:59 PM 
Software Document from Arlene Courtney regarding 
NS115:
Software for NS 115 computers:

MS Office (Word, Excel, Powerpoint)
Browsers: Internet Explorer, Firefox, Google 
Chrome
Video players: Real player, Media player, 
Quicktime, Flash player 
Adobe Viewer 
Winzip
Toolbars: Google, Diigo (freeware; 
www.diigo.com/tools)
ChemSketch 12.0 (chemical drawing freeware; 
www.freechemsketch.com)
Chemtoolbox (freeware; 
http://chemtoolbox.free.fr/UK/download.php)
Jing (freeware; www.jingproject.com/download/pc/)
Google Earth 5.0
Audacity (open source; 
http://audacity.sourceforge.net/download/)
Microsoft Movie Maker

The following are specialty and there is no other 
comparable software available in the market place.

Introduction to Spectroscopy (12 of our licenses)
Identification of Organic Compounds (don’t think 
we have enough licenses to outfit the entire lab 
so it might not be able to be part of the image)

The machines should be set up to print to NS 114 
and NS 116.  

I would like to be listed as an administrator for 
those machines.


**************************
For the “Introduction to Spectroscopy”, I would 
like to have 6 copies put on computers in NS 116 
(one copy on each bench)  and two copies 
available in the NS 216 lab for general use.
 Add Attachment
Tricia Flaherty Mar 15, 2010 06:09 PM 
Getting Equipment Inventoried and Collecting
Software list
 Add Attachment