Service Request Ticket - # 36798

Service Request Information

CONTACT Name Cotton, Avery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2010 11:58 AM
Department Natural Science Division Phone 89708
Location Email cottona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070277[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXL87663 Location PDR

Model Q5409A Hostname algebra.wou.edu
Notes 3 trays, duplexing IP:140.211.78.40 HP LJ4250 Maint Kit P0103129 JAN2017 SR#62287 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1A:4B:17:6E:3B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 16, 2010 01:16 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 16, 2010 01:16 PM 
The printer had stalled out.  I cold reset it and
it is back up and running.
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Brian Berkley Mar 16, 2010 12:22 PM 
Task reassigned to Adam Wehner.
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Kevin Elmore Mar 16, 2010 11:59 AM 
MT-algebra is the printer name and it shows in the
list of available printers.
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Kevin Elmore Mar 16, 2010 11:58 AM 
The printer screen says "Ready".  The ethernet
cable appears to be firmly in place to the printer
and to the wall.

This just started since yesterday.
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