Service Request Ticket - # 36811

Service Request Information

CONTACT Name Holmes, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2010 01:32 PM
Department College of Education Phone 88731
Location Email holmesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060573[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D620 Intel Core2 Duo T7400(2.16GHz)
Serial No. FFXVQC1 Location PDR

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Unknown Software MS Office Pro Plus 2007 from P0060881 installed as Office Pro 2003

Wired NIC 00:18:8B:C2:CB:88


Wireless NIC 00:19:D2:B0:01:39

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Aug 11, 2010 01:46 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Aug 11, 2010 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Aug 11, 2010 01:46 PM 
Closed - no contact back
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Teresa Hutchinson May 21, 2010 08:26 AM 
****This is an outgoing email****
Hi Heather,

We were just following up with you regarding a
service request that we have for you.  (#36811)

Description: Would like to have someone set up her
homepage

We were wondering if this has been resolved for
your or if we can still be of assistance with
this.  If so, just let us know, we'll be happy to
help.

Thanks,
Teresa Hutchinson
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Public
Brian Berkley Mar 17, 2010 02:30 PM 
Task reassigned to Stewart Gilbert.
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Joshua Johnson Mar 17, 2010 01:32 PM 
she has just gotten her computer back and she
would to have someone show her how to set up her
web page and have help with the P-Drive. 
88642
holmesh@wou.edu
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