Service Request Ticket - # 36837

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2010 12:58 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081153[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag F7H6BK1 Description Dell Precision Mobile M6400,3.93GHz 1066MHz
Serial No. F7H6BK1 Location PDR

CPU Intel Core 2 Duo T9800(2.93GHz/1066MHzFSB/6ML2)


OS Unknown Software Roxio Creator Dell ED v9and Cyberlink PowerDVD 8.2, DELL wbcam central bundled, Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:22:19:F1:E4:C1


Wireless NIC 00:21:6A:49:00:12

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 05, 2010 11:45 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 05, 2010 11:45 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 05, 2010 11:45 AM 
is going to contact TRC for training/instruction
on embedding video to powerpoint
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Brian Berkley Mar 19, 2010 01:11 PM 
Will bring laptop in after spring break.
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Brian Berkley Mar 19, 2010 01:03 PM 
Would have to remove Office 2k7 most likely.
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Cinthya Mendez-Garcia Mar 19, 2010 12:58 PM 
would like 2003 powepoint installed on his office
machine says it works better for him than the 2007.
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