Service Request Ticket - # 36839

Service Request Information

CONTACT Name Slaughter, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2010 09:39 AM
Department Library & Media Services Phone 88889
Location Email slaughtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070160[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. HBGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro v9 Win from P0073420

Wired NIC 00:1A:A0:53:01:CC

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 23, 2010 09:22 AM 
Task reassigned to Self Resolved.
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Nathan Higginbotham Mar 23, 2010 09:22 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 23, 2010 09:22 AM 
It fixed itself
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Kevin Elmore Mar 22, 2010 09:39 AM 
It hangs during POST and makes a constant high
pitched sound, as opposed to many repeating beeps.
 She had just run the Adobe Updater.  She says she
has admin rights.

Work stoppage.
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