Service Request Ticket - # 36893

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 26, 2010 09:49 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070139[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9BGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro 9 from P0070742

Wired NIC 00:1A:A0:53:17:D7

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Mar 29, 2010 11:51 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Mar 29, 2010 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Mar 29, 2010 11:51 AM 
renamed and bound the computer and added to domain.
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Teresa Hutchinson Mar 26, 2010 09:50 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Mar 26, 2010 09:50 AM 
Alexis from the Library called to say that the 
one of their two main reference desk computers is 
not working, showing domain not available.  They 
would like fixed by Monday so asap.
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Teresa Hutchinson Mar 26, 2010 09:49 AM 
Alexis
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