Service Request Ticket - # 36906

Service Request Information

CONTACT Name Nelson, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2010 09:10 AM
Department Student Success & Advising Office Phone 88866
Location Email nelsona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060261[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 73L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:BE

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Mar 29, 2010 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Mar 29, 2010 10:30 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Mar 29, 2010 10:30 AM 
went over an fixed it. connection issue
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Teresa Hutchinson Mar 29, 2010 09:12 AM 
She cleaned her keyboard and monitor during the 
break and now they are not working.  She is not 
able to work at all.
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Teresa Hutchinson Mar 29, 2010 09:10 AM 
Monitor and keyboard are not working
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