Service Request Ticket

Service Request Information

CONTACT	Name	Aldrich, Patrick	Date	Mar 29, 2010 11:39 AM
	Department	The Research Institute	Phone	89202
	Location		Email	aldrichp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090757 (opens in a new window)	Bldg/Room	NS 021
	Service Tag	5MLZTL1	Description	Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
	Serial No.	5MLZTL1	Location	Pat Aldrich NS - Forensic Grant
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro, RoxioCreator DellEdition 10.3 & CyberlinkPowerDVD 8.3 bundled with PC, MicrosoftOffice PRO Plus 2007 Win from P0073528,PhotoShop Extended CS4 Win P0073528, ExeterSoftware-NTSYSpc, Numerical Taxonomy System(NS has Media) VISA2009001203, Adobe DrmwvrCS4WIN P0074209 transferred to 20090758 March2012 SR46675, R2V_AdvRastertoVector from P0076273, XTools Pro 7.x from VISA2010002394, Acrobat Pro10 WIN P0079888, Endnote X4 WIN from P0080020, SigmaPlot v12 VISA2010002473
	Wired NIC	00:26:B9:80:1D:55

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	gthrash08@wou.edu	88925

Entered by	Date	Memo
Gabriel Thrash			Email Public
Entered by	Date	Memo
Gabriel Thrash	Apr 02, 2010 12:23 PM	Task reassigned to Gabriel Thrash.	Add Attachment
Gabriel Thrash	Apr 02, 2010 12:23 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gabriel Thrash	Apr 02, 2010 12:23 PM	Nathan and I went over and installed the software.	Add Attachment
Tricia Flaherty	Mar 29, 2010 11:51 AM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Mar 29, 2010 11:51 AM	I have the disk media on top of my desk with invoice	Add Attachment
Tricia Flaherty	Mar 29, 2010 11:39 AM	We need to install Adobe Dreamweaver CS4 for Pat Aldrich(20090757) and Bryan Dutton(20090760) in the Forsenic Grant area NS021 T:\Adobe Dreamweaver\Adobe Dreamweaver CS4 Also deliver a set of disk media containing image databases and a Forensic Specific software app that they will be housing the media and of course the Invoice	Add Attachment