Service Request Ticket - # 36915

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2010 01:30 PM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070430[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 8XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:32

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Mar 29, 2010 03:03 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Mar 29, 2010 03:03 PM 
Switched the battery. Updated time. Updated Java
and Firefox.
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Nathan Higginbotham Mar 29, 2010 02:17 PM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Mar 29, 2010 02:16 PM 
clock is off?
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Katie Halvorson Mar 29, 2010 01:31 PM 
I asked him to try and log into another computer
and check his login and he said no, he'd rather
have someone come over and look at it.
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Katie Halvorson Mar 29, 2010 01:30 PM 
Would like someone to check it out physically.
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