Service Request Ticket - # 36955

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2010 02:45 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 53GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:53:16:83

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Gabriel Thrash Mar 31, 2010 11:46 AM 
Task reassigned to Nathan Higginbotham.
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Gabriel Thrash Mar 31, 2010 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Mar 31, 2010 11:46 AM 
Nathan fixed it.
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Joshua Johnson Mar 30, 2010 02:45 PM 
the computer in the library will not load the
personal settings for anyone. they have tried
several logins and the problem is happening for
each person. the computer is ref-17 in the library.
88441
hilterbl@wou.edu
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