Service Request Ticket - # 36984

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2010 09:03 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public
Entered by Date Memo
Mike Soukup Apr 05, 2010 04:44 PM 
Status changed from (1) Pending to (5) Completed
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Mike Soukup Apr 05, 2010 04:44 PM 
I uninstalled all java versions on her computer 
and reinstalled the current version. That seemed 
to fix the problem.
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Lance Jewett Apr 01, 2010 01:11 PM 
Task reassigned to Mike Soukup.
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Lance Jewett Apr 01, 2010 01:11 PM 
Getting java error
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Casey Sonflieth Apr 01, 2010 09:03 AM 
she said that she is having trouble with banner
this mourning and only about 90% of the banner is
showing up. she said that Java is trying to tell
her something and she does not know what to do now.

Login: rootl
V:0002013
Phone: 1-4001
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