Service Request Ticket - # 36992

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2010 11:32 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051088[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNGXB28674 Location PDR

Model Q5409A Hostname bones.wou.edu
Notes duplexing, third tray maint replacement of fuser from P0080542 June 2011 SR42400 IP: 140.211.114.71 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:9B:22:B1

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 02, 2010 11:14 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 02, 2010 11:14 AM 
This problem was caused by the server errors
yesterday.  It is back up and running now.
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Brian Berkley Apr 01, 2010 11:40 AM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Apr 01, 2010 11:32 AM 
the printer: Bones in the the TRC is not wanting
to print at all. he said that the last person to
print was trying to print out a power point and it
only printed the first page.

Phone:8-8965
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