Service Request Ticket - # 36999

Service Request Information

CONTACT Name Cooley, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2010 12:42 PM
Department Behavioral Sciences Division Phone 88331
Location Email cooleye@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030764[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:A5

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 01, 2010 12:59 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 01, 2010 12:59 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 01, 2010 12:59 PM 
called and walked him through it
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Brian Berkley Apr 01, 2010 12:56 PM 
Eric,

Right click on K: drive from my computer and
choose disconnect.

Go to start, run and type: cmd

Click OK.

Type: ipconfig /flushdns
Hit enter.

Type: net use K: \\class\class
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Casey Sonflieth Apr 01, 2010 12:42 PM 
he said that he is not being allowed access the
his K drive when he has always had access to it.
and the message it leaves him says the network
cannot be found.
Faculty
Login: cooleye
V#:00002257
Email: cooleye@wou.edu
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