Service Request Ticket - # 37007

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2010 01:57 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 07, 2010 01:21 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 07, 2010 01:21 PM 
already a task open
closing this one
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Katie Halvorson Apr 07, 2010 12:09 PM 
Status changed from (5) Completed to (1) Pending
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Katie Halvorson Apr 07, 2010 12:09 PM 
Wants to have the "x" key to the "v" or "plus" key.

He says this was a setting for him before and just
got a new computer and this to be set up again.

I put the same message in the task number 36976,
which also is directed towards this task.
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Lance Jewett Apr 07, 2010 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 07, 2010 12:05 PM 
setup new one
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Tricia Flaherty Apr 05, 2010 01:21 PM 
I have W#20090541[Edit Inv] cpu and W#20090619[Edit Inv] monitor 
ready to go out as a GFA replacement for his 
station with GFA setup form at my desk
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Tricia Flaherty Apr 05, 2010 01:08 PM 
 duplicate request is Service Request 36976
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Lance Jewett Apr 05, 2010 10:38 AM 
Tricia is going to get a new computer
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Lance Jewett Apr 05, 2010 10:05 AM 
Task reassigned to Lance Jewett.
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Joshua Johnson Apr 01, 2010 01:57 PM 
While doing his work the computer just shut down
while he was typing, There was another task
created for this but i was not able to find it.
the computer did this on Monday also.

88186
crawfordl@wou.edu
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