Service Request Ticket - # 37012

Service Request Ticket - # 37012

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Larson, Malissa	Date	Apr 01, 2010 05:02 PM
	Department	Disability Access Services	Phone	88250
	Location		Email	larsonm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090301 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
	Serial No.	HFM7CK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 from P0071641
	Wired NIC	00:24:E8:34:D1:1E

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Tracking

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	May 17, 2010 12:05 PM	**This is an email** Teresa, As far as I know it is all good...thanks! Malissa	Add Attachment
Teresa Hutchinson	May 14, 2010 04:08 PM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	May 14, 2010 04:08 PM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Teresa Hutchinson	May 14, 2010 04:08 PM	Closed - no contact back	Add Attachment
Teresa Hutchinson	May 11, 2010 04:05 PM	**This is an outgoing email** Hi Malissa, We were just following up with you regarding a service request that we have for you. (#37012) Description: not receiving all fac/staff eamils We were wondering if this has been resolved for your or if we can still be of assistance with this. If so, just let us know, we'll be happy to help. Thanks, Teresa Hutchinson	Add Attachment Public
Ron Swartzendruber	Apr 05, 2010 12:19 PM	Task reassigned to Ron Swartzendruber.	Add Attachment
Ron Swartzendruber	Apr 05, 2010 12:19 PM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Ron Swartzendruber	Apr 05, 2010 12:19 PM	Left a message with the ODS front desk asking her to call me if she still doesn't get the messages.	Add Attachment
Ron Swartzendruber	Apr 05, 2010 12:13 PM	She was not in the allfacstaff list, but I added her.	Add Attachment
Brian Berkley	Apr 05, 2010 11:55 AM	Task reassigned to Michael Ellis.	Add Attachment
Joshua Johnson	Apr 01, 2010 05:02 PM	Browser: web mail Firefox	Add Attachment Public
Joshua Johnson	Apr 01, 2010 05:02 PM	malissa is receiving that allfac/staff emails that are being sent out. there has been multiple times that she has been in meetings were the other people have gotten the email and she is not. she would like to have someone take a look. 88250 larsonm larsonm@wou.edu	Add Attachment