****This is an email****

Dear Help Desk,
 
I would like to send a note thanking your staff, 
and especially Nathan.
 
Nathan went above and beyond "the call of duty" 
in helping me and getting my computer issues 
resolved.
 
Please pass this onto whoever is appropriate.
 
thank you,
 
Mona K-Hinds
Upward Bound

Ok had to go back because when she restarted it
still was freezing the outlook when opening
contacts.  created a new profile for her.

****This is an email****


Thank you so much for the work that Nathan
completed today.

I am having some additional issues that are
related to this task.  Nathan left me a note
stating that he might be back Monday morning at 9 a.m.

Please let me know if this is possible or if I
need to complete an additonal task.

mona (K-Hinds)
On 04/09/10, UCS Service Request System
 wrote:
>
> This is an automated email that has been
generated because a service request with you as
the contact person was closed.
>
> -------------------------------------
>
> Your service request information:
> Service Request # 37016
>
> Date Created: Apr 02, 2010 08:48 AM
> Current Status: (5) Completed
> Request title: Email and calendar issues - can't
access calendar and address book problems
>
>
> If you are receiving this email in error, or
would like more information on this request please
contact the UCS Service Request Desk at
503-838-8925 (x88925) or email us at
service.request.desk@wou.edu and reference the
Service Request ID#37016
>
>
>
------------------------------------------------------------------------------
>
> UCS Service Request System
> Email: service.request.desk@wou.edu
> Phone (off-campus): 503-838-8925
> Phone (on-campus): 8-8925
>
>

I installed the connector tool She had to leave
for a meeting. will check back on Monday.

I installed the connector tool She had to leave
for a meeting. will check back on Monday.

can you get to her on friday?

Error Message: Over the size limit 

****This is an email****

Dear Help Desk,

I work in Upward Bound, APS 201

The computer I work on is 20080369.

I am having some issues with my e-mail and 
calendar.

1) Where I logged on in the past to get to my 
calendar, is not allowing me to.
2) When I just go to the wou website/webmail I 
get a little different version of set-up
3) and most of the issues are now surrounding my 
address book
               for example, when I try to add 
anyone new to my address book, it states that I 
am over the size limit, even though I eliminated 
numerous names, etc.

I am only in the office from 8-10 a.m. each day, 
as my work is mostly off-campus, so I would like 
to set up an appointment to have someone come 
help me figure out what I am doing wrong.

mona
88061