Service Request Ticket - # 37019

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2010 11:13 AM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090757[Edit Inv] (opens in a new window) Bldg/Room NS 021
Service Tag 5MLZTL1 Description Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
Serial No. 5MLZTL1 Location Pat Aldrich NS - Forensic Grant

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, RoxioCreator DellEdition 10.3 & CyberlinkPowerDVD 8.3 bundled with PC, MicrosoftOffice PRO Plus 2007 Win from P0073528,PhotoShop Extended CS4 Win P0073528, ExeterSoftware-NTSYSpc, Numerical Taxonomy System(NS has Media) VISA2009001203, Adobe DrmwvrCS4WIN P0074209 transferred to 20090758 March2012 SR46675, R2V_AdvRastertoVector from P0076273, XTools Pro 7.x from VISA2010002394, Acrobat Pro10 WIN P0079888, Endnote X4 WIN from P0080020, SigmaPlot v12 VISA2010002473

Wired NIC 00:26:B9:80:1D:55

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Apr 02, 2010 12:09 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Apr 02, 2010 12:09 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Apr 02, 2010 12:09 PM 
Nathan and I went over and put in the key for
photoshop and installed dream weaver on both
computers.
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Tricia Flaherty Apr 02, 2010 11:16 AM 
He needs help ASAP as the Adam software rep is 
currently on campus configuring their systems for 
use with the Adam software they need for the 
grant, FYI They have additional software on 
Service Request 36910 that needs to be done as 
well
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Tricia Flaherty Apr 02, 2010 11:13 AM 
They had to uninstall Photoshop Exteded CS4 to 
get the ADAM software configured and need the 
license key to finish reinstall.  It is Adobe 
Photoshop CS4 Extended from P0073528
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