Service Request Ticket - # 37045

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2010 10:53 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080168[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH8585Z065 Location PDR

Model C8164A#A2L Hostname
Notes duplexing, 2nd 250 sheet tray Ink/Toner Refill

Wired NIC 00:1B:78:E7:0C:9D

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 12, 2010 09:22 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 12, 2010 09:22 AM 
The printer needed a new cyan print head.  It is
back up and running now.
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Kevin Elmore Apr 05, 2010 10:53 AM 
The printer reports that the magenta ink is NOT low.
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