Service Request Ticket - # 37060

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2010 07:35 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050793[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:98:17:3D

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 08, 2010 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 08, 2010 02:03 PM 
ran scans and disk checks. Seems to only die every
once in awhile.
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Lance Jewett Apr 07, 2010 01:38 PM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Apr 06, 2010 07:35 AM 
the computer that sits in the corner behind the
help desk computer died again. it has a black
screen with writing on it saying that there are 0
drives.
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