Service Request Ticket - # 37076

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2010 01:50 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060747[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G872239ZW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CC:BF


Wireless NIC 00:17:F2:53:BC:89

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Apr 09, 2010 11:55 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Apr 09, 2010 11:55 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Apr 09, 2010 11:55 AM 
Deleted the profiles.
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Joshua Johnson Apr 06, 2010 01:50 PM 
there is a computer that is in the state farm room
(room 108) the computer is station LAB 20. It will
not load the profile for anyone that is trying to
work on the computer 
88441
hilterbl@wou.edu
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