Service Request Ticket - # 37105

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2010 02:23 PM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070865[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. DNWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, transfered from W#20030472 Acrobat Pro v6.0 from P0046293

Wired NIC 00:1E:C9:7A:80:DB

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 08, 2010 05:14 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 08, 2010 05:14 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 08, 2010 05:14 PM 
its working now
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Teresa Hutchinson Apr 07, 2010 02:26 PM 
She said it just started happening today.  Will 
not print.
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Teresa Hutchinson Apr 07, 2010 02:23 PM 
Not printing to the networked printer.
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