Service Request Ticket

Service Request Information

CONTACT	Name	Goulding, James	Date	Apr 08, 2010 10:01 AM
	Department	VP Student Affairs	Phone	88303
	Location		Email	gouldinj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20090868 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro, 13-inch, aluminum #MB991LL/A
	Serial No.	W8944M7V66E	Location	PDR
	CPU	Intel Core 2 Duo 2.5GHz 3MB shared L2 cache
	OS	Unknown	Software	MS Office for MAC 2008 license from P0074352
	Wired NIC	64:B9:E8:C1:DD:38
	Wireless NIC	00:26:BB:1B:37:77
	Bluetooth NIC	60:FB:42:79:2D:74

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	Apr 20, 2010 01:40 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Apr 20, 2010 01:04 PM	He called for Lance saying that he is available the rest of the afternoon and will be in his office until 5:00 today.	Add Attachment
Lance Jewett	Apr 20, 2010 12:35 PM	called left another vm	Add Attachment
Lance Jewett	Apr 19, 2010 12:17 PM	Called and left VM for delivery time	Add Attachment
Lance Jewett	Apr 19, 2010 12:11 PM	Task reassigned to Lance Jewett.	Add Attachment
Tricia Flaherty	Apr 08, 2010 10:01 AM	This will be on counter in TIC008 with New Equipment form and Invoice. They will be recording the audio of ASWOU meetings with the peripheral device.	Add Attachment