Service Request Ticket - # 37125

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2010 10:17 AM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020448[Edit Inv] (opens in a new window) Bldg/Room TERRY 101
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-086152-47605-2C6-DT9R Location used equipment from UCS to student media
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 13, 2010 10:47 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lance Jewett Apr 13, 2010 10:47 AM 
brian took care of it.
 Add Attachment
Lance Jewett Apr 08, 2010 02:19 PM 
Task reassigned to Lance Jewett.
 Add Attachment
Lance Jewett Apr 08, 2010 02:19 PM 
It is a thin client. That was connected to TS8
when i got there.
Add Attachment
Brian Berkley Apr 08, 2010 11:10 AM 
WOU # is for a monitor......
 Add Attachment
Casey Sonflieth Apr 08, 2010 10:17 AM 
one of his student workers is calling in saying
that she called in over a month ago and made a
task and nothing happen. so i making a new one. 
she said that there are three updates that need to
be done on the computer for her to be able to do
her work with adobe software.

Updates: adobe flash player 10, quick time,
silverlight. 

all three of those keep popping up on the computer.
 this is down in student media.

Phone: 503-798-7815
Add Attachment