Service Request Ticket - # 37158

Service Request Information

CONTACT Name Little, Stan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2010 09:00 AM
Department Center for Academic Innovation Phone 88691
Location Email littles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040618[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag FX2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. FX2QV61 Location ITC 207 Storage (was DEP Student workstation)

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548, Adobe Acrobat Pro v7 from P0058379, filemaker pro5 and Peopleware installed by GFA tech 3/2005

Wired NIC 00:11:43:BA:D2:85


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley May 13, 2010 10:08 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Brian Berkley May 13, 2010 10:08 AM
Installed and patched Adobe Acrobat 7.
Add Attachment
Brian Berkley May 12, 2010 04:54 PM
Task reassigned to Brian Berkley.
Add Attachment
Gabriel Thrash May 12, 2010 11:29 AM
Out of his office May 12-16.
Add Attachment
Brian Berkley May 11, 2010 02:51 PM
Task reassigned to UCS Tech.
Add Attachment
Brian Berkley May 11, 2010 02:51 PM
Task reassigned to UCS Tech.
Add Attachment
Brian Berkley May 11, 2010 02:51 PM
Install Adobe Acrobat 7 and patch it on this
computer: TH81165HENDRICA

Add Attachment
Teresa Hutchinson Apr 19, 2010 04:01 PM
****This is an outgoing email****
Hi Stan,

We were just checking in with you regarding a 
service request that we have for you (#37158)

Adobe Acrobat 7.0 Professional needs to be moved 
to another computer

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
Add Attachment
Public
Brian Berkley Apr 14, 2010 02:45 PM
Task reassigned to Brian Berkley.
Add Attachment
Teresa Hutchinson Apr 12, 2010 09:00 AM
Needs Adobe Acrobat 7.0 Professional - Used to be 
Angela's old computer, 20040618[Edit Inv] and needs to be 
added to her new machine - 20081165[Edit Inv].
Add Attachment