Service Request Ticket - # 37174

Service Request Information

CONTACT Name Johnson-Doughman, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2010 07:54 AM
Department Student Enrichment Program Phone 88030
Location Email doughmb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071245[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7FJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003

Wired NIC 00:1E:C9:7C:C2:E6

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Apr 13, 2010 07:57 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Apr 13, 2010 07:57 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Apr 13, 2010 07:57 AM 
she got it to work
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Casey Sonflieth Apr 13, 2010 07:54 AM 
she said that her screen is now black. and it was
earlier it was switching back and forth to black
screen while she was checking her email. she has
to teach class at 930. she is trying to restart it
as she is on the phone. it is in power save mode
now. she said that message flashes on and off too.

Login: doughmb

Phone:8-8030
she would like you to call her and let her know if
you can come before class or not.
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