Service Request Ticket - # 37184

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2010 01:50 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090174[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFK8CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:44:5E

TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 15, 2010 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 15, 2010 11:09 AM 
reimaged and returned
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Brian Berkley Apr 14, 2010 02:44 PM 
Task reassigned to Lance Jewett.
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Kurt San Agustin Apr 13, 2010 01:50 PM 
Computer in ED 111 has error message on screen.
The computer is by the same wall as the door, net
to the printer. 5035605472
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