Service Request Ticket - # 37201

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2010 04:21 PM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090547[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 724SFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:13:C4

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Apr 19, 2010 11:01 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham Apr 19, 2010 10:28 AM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Nathan Higginbotham Apr 19, 2010 10:23 AM 
Set up equipment. Taking old equipment to 207 and
getting ready for pdr
 Add Attachment
Lance Jewett Apr 16, 2010 01:09 PM 
Called and left Linda a VM asking when we could
get into the room.
 Add Attachment
Teresa Hutchinson Apr 15, 2010 02:35 PM 
Jeanne Deane called to say that Linda Kunze in
Psychology has the key to that room, Todd 345. 
Her number is 8-8344 and she will be out of the
office tomorrow (Friday 4/16) but will be
available this afternoon (4/15) and Monday (4/19)
 Add Attachment
Todor Todorov Apr 15, 2010 02:21 PM 
Called and left a VM asking for available delivery
time
 Add Attachment
Tricia Flaherty Apr 14, 2010 05:34 PM 
No room on ITC008 counter so it is on counter by 
my desk
 Add Attachment
Tricia Flaherty Apr 14, 2010 05:12 PM 
Please not this Social Science Adjunct office is 
usually a shared workspace for multiple adjuncts 
but this term there is only one Mary Weitzel but 
to add to the confusion there is also 2 stations 
in this room one of which is a W#20040566[Edit Inv] toward 
the back of room that is not being replaced at 
this time.  Jeanne was not sure which station 
MAry Wietzel was using
 Add Attachment
Tricia Flaherty Apr 14, 2010 04:21 PM 
This will be on counter in ITC008 with GFA Setup 
form
 Add Attachment